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Sorry as we make Fashion Jewellery , So We don’t offer Guarantee or Warranty on our products . We check each and every piece before dispatch.
Life of all products Totally depends upon your usage and care. Please Refer our Care Instructions.
We handcraft Fashion jewellery & Metal used in accessories is alloy / Brass / Iron which will tarnish one day.
WE ALSO HAVE NON TARNISH JEWELLERY, WHICH WILL BE MENTIONED IN THE PRODUCT’s DESCRIPTION IF APPLICABLE.
An order can be changed if its not shipped yet. please email us at osihub1@gmail.com for the same or you can WhatsApp us at +91-9914555687 with reference to your order number.
Sorry We don’t accept Order Cancellations.
Ready to ship Products are shipped within 3 working days.
Made on order Products are shipped after 30 working days.
Delivery takes 2-12 days after dispatch depending upon the place of delivery.
Delivery takes 2-12 days after dispatch depending upon the place of delivery. We are from Ludhiana Punjab, Delivery time depends upon the distance.
Delivery may take longer due to any unavoidable circumstances or natural calamities.
Life of any Product is totally on your usage.
if u wear socks / shoes / footwear in which anklet can stuck then life of anklets will be shorter than otherwise.
crystal / beads will stay as it is , metal fades with time , being artificial.
metal won’t fade in a day or two.
sometimes piece get stuck in your garment and bed sheet too, so please wear with care.
All pictures are real, clicked by our own phone camera.
Sorry Currently there is No Return , No Refund and No exchange on any basis of
like-dislike/ Loose-Tight/ Heavy-Light-Big-Small.
Check all details b4 placing order. You can ask more details on our WhatsApp number +91 -9914555687.
Please note We send new product only if you get defected or missing product. For that We will require a raw – unedited video, shot in one go from opening the parcel to checking all the products to claim any damaged or missing product, as a proof. We only consider video as proof, we will not accept pictures as proof.
Please make an unedited/ uncliped video, shot in one go from opening the parcel to checking all the products, to claim any damaged or missing product . We consider only that video as Proof. Please note We won’t give any Replacement with pictures.
Yes , you will receive same design as shown on our website. All pictures are clicked on our Phone camera without any effects.
Colour may vary according to different screen displays and Light mode.
All sizes and measurements of items are approximate, however we do make every effort to ensure they are as accurate as possible.
We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.
All pieces are Handmade and made on order.
No two pieces will be exact same.
There can be some minor measurement differences and irregularity in Handmade Pieces.